Dynamics 365 For Field Service

The system tracks inventory levels across warehouses and service vehicles, ensuring technicians have the right parts for each job. Automated replenishment alerts prevent stockouts and delays. Customers can log service requests, track technician arrivals, and view service histories via a self-service portal, improving transparency and reducing call volumes. Field Service automates service contract management, tracking warranties, SLAs, and entitlements to ensure compliance and prevent revenue leakage from unbilled work.